Wilmslow Health Centre
Chapel Lane, Wilmslow, Cheshire, England, SK9 5HX Also known as: Wilmslow
126
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Wilmslow Health Centre
2015-08-22
Person
5
5
0
Written by a patient
Written by a patient 22nd August 2015
Telephones are answered promptly and receptionists always very friendly and helpful. I have never had any cause to complain.
Wilmslow Health Centre
2015-02-23
Person
5
5
0
Written by a patient
Written by a patient 23rd February 2015
I have been a patient at this practice for thirty eight years. In that time, my husband, children and my mother have always received excellent treatment when presenting with a wide range of health issues. The nursing staff, receptionists and ancillary staff have, also, been kind and competent throughout.
I cannot speak highly enough of this practice!
27th March 2015
Response from Wilmslow Health Centre
WOW ! Thanks very much for your feedback. It is very kind and supportive of all in the practice. Thanks again Tess Shaw Practice Manager
Wilmslow Health Centre
2015-01-07
Person
4
5
0
Written by a patient
Written by a patient 7th January 2015
I am currently under the care of Emma , the asthma nurse who has provided a friendly efficient service and is extremely helpful and pleasant.
I am also under the care of Dr Loonat who has been extremely good at helping me over the last few months.
I often have to wait over my appointment time but it is worth the wait and he is always willing to listen and spend time dealing with my condition.
8th February 2015
Response from Wilmslow Health Centre
Thank you for taking the time and trouble to provide precise feedback for the clinicans. It is appreciated and valued. warm regards Tess Shaw Practice Manager
Wilmslow Health Centre
2015-01-07
Person
3
5
0
Written by a patient
Written by a patient 7th January 2015
This surgery is under enormous pressure with a huge influx of new patients recently. This has lowered the standard by making it impossible to get an appointment with the doctor at a couple of days notice. The receptionists as well as the doctors are overloaded and it has destroyed an excellent practice. I don't know whose idea the increase of patients was, but it has backfired . What a pity that what has been an exlemplary service has not been rewarded, just became a dumping ground.
8th February 2015
Response from Wilmslow Health Centre
I am sorry you feel you do not receive the access you want. It is useful to gain your feedback of needing to wait more than 2 days notice for an appointment to see a GP. I will review this feedback and analyse when this occurred. The first week of January is always extremely busy for all primary care in the NHS with both patients seeking support and the flu season peaking causing additional pressures. Please let me know if I can help any further support your needs being met. Regards Tess Shaw Practice Manager
Wilmslow Health Centre
2014-12-08
Person
4
5
0
Written by a patient
Written by a patient 8th December 2014
I have noticed a real step up in service and response times over the past few weeks. The receptionists can be a bit hit and miss. Some are frosty and some are really kind and helpful.
10th December 2014
Response from Wilmslow Health Centre
Thank you for taking the time and trouble to give us all feedback. I regularly read what patients, families and carers write to see what we can do to change for the better....I appreciate your thoughts Regards Tess Shaw Practice Manager
Resources
Short link to review Wilmslow Health Centre: http://iwgc.net/ecc2o